Outsourced Business IT Support by Netzen
Outsource your Company IT Support to Netzen and improve support times, productivity and save costs for your company. Netzen can cost effectively manage your PC workstations, servers and improve the day-to-day running of your IT systems we offer a range of IT support contracts and solutions for your business.
We offer the following IT Support Services:
Total Care – IT Support
With ‘Total Care’, we take complete responsibility for our customer’s overall IT requirements, managing day-to-day IT services, providing long-term advice regarding IT-related business issues, and provide a cost effective service.
Why Choose Netzen “Total Care” for your Outsourced IT Support
- Pro-Active Monitoring – We can respond to problems rapidly often before they cause your business a problem.
- Happy Customers – We take customer satisfaction as seriously as response times and your technology, we always check to see if your happy with our work.
- Expert Staff – At Netzen an expert picks up your support call every time.
- Response Times – We respond rapidly to your support requests, giving you the best possible resolution to your IT Problems
- Flexible – We take time to evaluate our customers IT requirments and provide them with the best possible solution, that both the customer and Netzen are happy with.
- FREE Quote & Evaluation of your IT systems – Let Netzen provide you with a free quote and initial evaluation of your IT Systems
For more information please download the computer-services/netzen-business-it-support.pdf”>IT Support Overview PDF.
Additional IT Support
Additional IT Support is designed to compliment existing IT support for your company, providing additional support for technology your IT department does not have the skill set to support. Netzen can assist with many technologies used today for an overview please visit Computer Services
PAYG (Pay As You Go) IT Support.
PAYG IT Support is designed for small non mission critical companies that have a handfull of computers and require IT Support, we offer a response time add on for this services which enables the customer to pay a fixed monthly fee which will guarantee Netzen respond within the agreed response time and any work will be billed additionally by the hour.
