Draytek Router Setup

Getting Started...

Installing your ADSL firewall router

Applies to Netzen supplied Draytek ADSL Firewall Router 2600/2800 Series

This guide will help you install and configure your Netzen ADSL Firewall Router.

For Netzen supplied ADSL firewall router only

If you have purchased your own modem or router, please refer to the manufacturer’s instructions. Please note due to the wide range of modems and routers on sale we cannot provide technical support for 3rd party devices. In the event of a problem, please contact the manufacturer or supplier.

Step 1: Get everything you need

Make sure you have:

• Your Netzen ADSL Firewall Router
• Your Welcome Pack
• Access To a PC near to the BT master socket

Don't forget to check your activation date!

Step 2: Check your system requirements

• The steps concerning networking settings cover PCs running Windows – Users of other operating systems should refer to their system administration guides.
• You will need one free Ethernet network port available

What’s an Ethernet network port?

Your ADSL router provides a link between the Internet and your local network. It is designed to work with industry-standard Ethernet networks. Your PC should have a network card or port at the rear of the machine. If it does not, please contact your PC/Mac vendor for assistance.

>Step 3: Check the package contents

In the router box you should find the following:

• Draytek ADSL Firewall Router
• Ethernet/Network lead
• ADSL Cable
• Wireless Antennas
• Power supply
• Resource CD
• Microfilter (shown below)

If any of the above is missing, please contact Netzen on 01225 447590 before proceeding further.

Step 4: Install the Microfilters

In order for your ADSL line to function correctly, every phone socket in use will need a ‘Microfilter’ installed.

What are Microfilters?

These devices split the incoming signal into ADSL and the normal phone line.

Anything that uses the phone line, such as phones, fax machines or set-top boxes (such as Sky Digital) will need a Microfilter installed on the socket it connects to. It’s ok to use Y-adaptors after the filter.

Failure to install Microfilters will stop your phone from working correctly

We have supplied one Microfilter with your modem. We can supply additional Microfilters at low cost if required. Please call 01225 447590 for more details.

To install, remove the phone or device currently plugged into the phone socket and plug in the Microfilter. Reconnect the device to the Microfilter phone socket. Repeat this for every socket in use.

Once installed, you can connect your phone to the socket on the Microfilter. You can make and receive phone calls at any time, regardless of whether ADSL is being used or not.

Note: Microfilters are not required for any additional phone lines that are not ADSL-enabled.

Step 5: Connect the router to your phone line

Do not power-up your router yet.

Using the provided ADSL cable (of the two cables provided, it has the smaller connectors known as RJ-11 plugs and is a black coloured cable), connect your ADSL Router to the Microfilter. Ensure the Microfilter is installed correctly.

Step 6: Power up the router

Using the power supply unit provided, connect your router to the mains. Initially, the power icon on the far left will light and the ‘tick’ will flash orange to indicate the unit is getting ready.

After a few seconds, the ADSL/Line link light will go solid green. This indicates your ADSL line is fully operational.

If no Line/ADSL light appears, or it is not green or is blinking, check all your connections and that you are on or past your activation date, then try again. If no fault is found, please contact technical support.

Step 7: Prepare your PC for connecting to the router

What Is an IP address?

Every computer on the Internet requires a unique address, just like a postcode, so that data can be transferred between the correct machines. This is known as an IP address. IP addresses on private networks normally start with 192.168. Your router can use NAT (Network Address Translation) to share a single public IP address with over 250 computers on the private network.

You need to check your PC is ready to accept a network connection. This is potentially a large topic so only the basics are covered here. In short, you need to confirm the following:

If you already have a network

We advise you disconnect a single machine form the network to use for this set up process. This will ensure the successful operation of the ADSL line and router before attempting to integrate with your existing network, which may require advanced configuration.

Your network card is working and enabled

Check your network card is working correctly. For example, in Windows XP, click on Start, Control Panel, System, Hardware then Device Manager and check that the network card is listed.

Your networking connection is suitable

The router initially has an IP address of 127.0.0.1. It expects your PC to connect to it automatically using a system called DHCP.

To ensure that your PC will be able to connect, perform the following steps (example given is for Windows XP).

1: Click ‘Start’, ‘Connect To’ then ‘Show All Connections’. A list of available network connections will be shown. If there is more than one, identify the one that is your network card, normally known as ‘Local Area Connection’.

2: For now, ensure the connection status is ‘Disabled’. If enabled, right click and select ‘Disable’. If Windows tells you it cannot disable the network, don’t worry. Continue with the following steps and when told to ‘enable’ the network in the next step, reboot the PC instead.

3: Right-click on the connection icon and select ‘Properties’. The network properties screen will appear.

4: Make sure that ‘Internet Protocol (TCP/IP)’ is checked. Click on the text to select it and click ‘Properties’.

5: Ensure the settings on this screen are as shown on the screen below. Both boxes must be set to their ‘Obtain’ option.

6: Click on ‘OK’ to confirm and ‘OK’ again to clear the ‘Local Area Connection Properties’ screen.

Leave the connection disabled for now but do not close the ‘Network Connections’ screen.

If your PC has been using a modem

You may need to tell Internet Explorer to no longer dial a connection. To check this:

1: Click on ‘Tools’, ‘Internet Options’; click the ‘Connections’ tab.

2: If the group of three ‘radio’ buttons are enabled, ensure ‘Never dial a connection’ is selected.

3: Click ‘OK’.

Step 8: Connect the router to your PC

Connect your PC to the router using the supplied Ethernet cable. You may use any of the four available ports on the rear of the router. These cables can only be inserted one way. Never force a connection. Simply connect one end to the router and the other into the network card on the back of your PC/Laptop.

Enable your network card by right clicking on the connection icon and selecting ‘Enable’. A few seconds will elapse while the router and PC set up their connection. If you were prevented from disabling your connection earlier, reboot now.

When the ‘Enabling’ banner disappears, the connection is ready for use.

Step 9: Access the router configuration site

Open up a web browser and enter http://192.168.1.1/ in the location box (or equivalent). Press ‘Enter’.

You will now be prompted for the username and password. This is ‘admin’ and ‘password’ respectively.

We strongly recommend you change the default password once you have completed configuring the router.

You will now see the router configuration page.

The next step is to configure the router to use your Netzen account and get access to the Internet!

Step 10: Configure the router

Using the router web site, follow these steps carefully:

Click Internet Setup from the menu and Select PPPoA.

Change your ISP Name to ‘Netzen’ and ‘mylogin@myisp’ must be replaced by your actual username as provided in your account details sheet, and will resemble ‘username@gotadsl.co.uk’. Enter your password below. Be sure to tick 'Always On' box so your internet does not disconnect. Also make sure your VPI is 0, VPI is 38,  Encapsulating Type is VC MUX,  Protocol is PPPoA and finally your Modulation is G.DMT.

Click on ‘OK’. The router will now reboot with the new settings.

After waiting 60 seconds please login to your router by opening your web browser again and visiting http://192.168.1.1 using the login admin and blank password. The next step is to see if you are connected to the internet by choosing Online Status from the menu.

If you are ONLINE you should notice everything is green similar to below.  If this is the case, congratulations you are now on the internet!

If you find your IP address is blank or any field reads ‘failed’ or is marked in the colour red, check through this step and try again.

To test your connection, open up a web browser and enter…

http://www.netzensolutions.com

You will see the Netzen home page.

Congratulations! You are connected to the Internet!

Useful things to know

Security

Your Router comes with an appropriate firewall built-in. This is enabled by default and will protect you from ‘unsolicited’ traffic. However, you may also find that certain Internet applications may need permission to allow traffic through. Details vary from application to application, so check with the application vendor and the manual that can be found on the supplied CD-ROM.

Adding more network devices

You can add another three devices using the remaining available Ethernet ports on the ADSL Router. Alternatively, connect the router to a network switch. Using ‘Network Address Translation’ (NAT), the router can support over 250 different network devices.

Getting help

If the router has been unable to connect to Internet by this point, our technical support department will be glad to assist you. However, before you do, please check the following:

• Today’s date is on or after the activation date stated on your welcome letter

• All cables are ‘seated’ correctly in their ports – never force a connection
• The router has power and a green power light is displayed on the front
• Your username has been specified with the ‘@gotadsl.co.uk’on the end

Home | Support | FAQ | Legal | Contact | Site Map